An AI Chatbot That Only Knows Your Campground

It's a chat widget for your campground website that answers guest questions automatically, 24/7. It's trained exclusively on your park's own RoverPass content, so guests get your pet policy, your check-in time, and your rates, not a generic answer scraped from the internet.

The AI Chatbot is $49 per month with no setup fee. If you also want a website for your park, the Pro Website + AI Chatbot bundle is $99 per month, which saves $14.99 a month against buying a Pro website and the chatbot separately.

No. The chatbot uses strict retrieval with anti-hallucination guards: it can only respond using your campground's own content. When a question falls outside what your listing covers, it says so rather than inventing an answer, and the question goes straight to your Content gaps list so you can add the missing information.

The chatbot dashboard has a Content gaps page. Every question it couldn't answer lands there, with similar phrasings grouped into a single entry so you can see how many guests asked and when it last came up. Open gaps carry a count badge, so you know when there's something new worth looking at.

Your answer is saved to the chatbot's knowledge base as an FAQ right away and the gap moves to Resolved. The next guest who asks any version of that question gets your answer, so the same question doesn't keep coming back as a gap. If a question isn't worth answering, dismiss it instead and it stops appearing.

No. Answering a gap writes the content and re-indexes it in the same step. There's no training run to kick off, and no second knowledge base to keep in sync.

From the content you already maintain in RoverPass: your description, park rules, rates, amenities, and site details. When you update your listing, the knowledge base syncs, so there's no second system to keep current.

From your Owner Portal. Enable the AI Chatbot in your campground settings, then open the chatbot dashboard to manage the website chat widget, its knowledge base, and guest conversations.

It fields the repeat questions that interrupt your day, like check-in times, pet rules, and hookup details, so your team spends less time answering the same call. Guests with something more complicated still reach you the way they always have.