How a county parks commission took reservations off the phone, replaced day to day hassle with smooth operations, and grew bookings even between on site managers.
The West Branch Secret Campground & RV Park is a hidden gem in Michigan. It boasts awesome camping and RV experiences, all nestled amidst stunning landscapes dotted with lakes and walking trails.
The Ogemaw County Parks and Recreation Commission oversees the property, traditionally with the help of park managers. Busy summers and staffing needs led the board to search for a way to save time. After comparing competitors and speaking with other properties in the area, the board decided to go with the RoverPass Central Reservation System.
RoverPass makes managing all your reservations easy while allowing your guests to book effortlessly around the clock. Our customers love us because we help them:
By allowing their guests to book stays online through RoverPass, the board immediately found an answer to one of their biggest time sinks. The day to day hassle was replaced with smooth operations, even when they were in between on site managers.
With an improved digital presence and booking experience, reservations to the property began increasing. Bookings, even during the Covid period, helped the property stay profitable.
Their Central Reservation System included a listing on the RoverPass Marketplace. Millions of campers searching for their next outdoor stay through RoverPass could now easily find and book with the property.
The board found the user friendly software especially useful when it came to shutting down for the season. With a few mouse clicks, their sites were unavailable until the following year.
“RoverPass has taken the hassle of reservations out of our hands. Spending 20 minutes on the phone, just to hear a never mind or not interested... That's all gone.”
“We've been fortunate because of RoverPass. Our bookings, even during the Covid period, helped us stay profitable.”
“Sign up with RoverPass!!! Not a lot of companies go above and beyond to empower you. It's been a very smooth and positive experience all the way around.”
See how RoverPass can do the same for your property. Book a 20 minute demo, no pressure, no contract.