Reservation technology, purpose-built for outdoor hospitality
Established in 2014 after its team experienced the challenges of securing reliable campground accommodations, RoverPass has grown into a leading provider of reservation technology for the outdoor hospitality industry. The company delivers comprehensive software solutions that streamline operations, reduce administrative workload, and enhance the guest experience. Through data-driven insights, RoverPass helps parks and properties across the United States, Australia, and Canada make informed decisions about resource allocation, staffing, and long-term growth.
“We make the reservation process simple so that guests and management alike can spend more time enjoying or creating experiences and less time booking and/or managing them.”
Where RoverPass operates
Count on RoverPass to be
- User-friendly
- Competitively priced
- Customizable to your property
- Innovative based on your feedback
- Reliable — 99.99% uptime, PCI DSS compliant
- Time-saving — reclaim 15+ hours per week
- Operator-built — designed by people who've run parks
- Scalable — single parks to enterprise portfolios
Combining 50+ years of outdoor hospitality experience
Where efficiency and user-friendliness collide
RoverPass matches the pace of modern technology, but is also intuitive enough to reduce the learning curve for your staff — without sacrificing customization for your business.
Everything your park needs in one platform
The RoverPass Central Reservation System offers a suite of powerful tools designed to optimize reservation management and streamline operations for properties across North America.
Cloud-Based Software
Whether your back office is onsite or off, RoverPass maintains transparency across all levels of park management — no software downloads necessary.
User-Friendly Dashboard
Train your staff in a snap with our intuitive design for park managers.
Sleek Online Booking
A booking interface proven to optimize conversions.
Real-Time Availability
Say goodbye to double bookings — inventory updates the moment a reservation lands.
Automated Processes
Let the system work for you with automated notifications, reminders, and balance collection.
Integrated Payments — Stripe
Secure payment processing through industry leader Stripe.
Mobile Compatibility
Manage wherever you can securely log in — phone, tablet, or laptop.
Integrated Channel Manager
Optionally save time and update inventory across all channels in real time with the RoverPass Channel Manager.
RoverPass Marketplace
Optionally get in front of new campers via distribution on RoverPass.com and partner websites.
Distribution & Channel Partners
Technical foundation
Beyond the core — full feature catalog
Browse the complete feature list grouped by capability area. Click any group to expand.
Security, Compliance & Reporting
- Reliable Data Security & Compliance
- Scalability for properties of all sizes
- Easy-to-Use Reporting
- Key Data Insights
- Customizable Features per property
- Notification System (reduces manual correspondence)
- QuickBooks Integration
- Guest Review System
Inventory & Reservation Control
- Interactive Map
- Dynamic Pricing
- "What to Know Before Your Stay" Information
- Control Same Day Reservations
- Control Future Availability Release
- Utilize Mass Blocks
- Easily Disable a Site
- Minimum & Maximum Night Stay Settings
- Nightly vs Daily Site Types
- Weekend Night Minimums
- Robust Rate Editor
- Balance Bar (ensures collection of balances due)
- Individual Site Photos
- Site Lock Fees
- Reservation Modify & Price Recalculation
- Guestbook for Repeat Customers
Point of Sale & Hardware
- Point Of Sale System
- Thermal Printer & Electronic Cash Drawer support
- Custom Fields at Checkout
- Auto-Assign Feature (book a rate without a specific unit)
- Automatic Inventory Optimization
- Invoicing Capabilities
Long-Term & Recurring Reservations
- ACH payments
- Auto-Pay
- Recurring Invoices
- Rent Roll Reporting
- Enter Reservations without a Checkout Date
- Late Fee Configurations
- Unlimited Users
Marketing, Events & Add-On Sales
- Reliable Customer Support
- Event Management Platform (tickets, promo, merch)
- Daily Rental Reservations
- Automatic e-sign waivers & forms
- General & personalized coupon codes
- Discount Codes
- Group Bookings
- Mass SMS Notifications
- Gate access via License Plate Recognition
- Direct Zapier integration + pre-made Zap templates
- Google Tag Manager & Google Analytics integrations
Onboarding designed to set you up for success
Once your system is built, our training process covers every account from day one.
Training Process
System Availability
Outside scheduled downtime, RoverPass maintains a successful 99.99% uptime. All times in Central Time (CT).
Ongoing Technical Support
Standard support hours are 9am – 5pm CT, Monday – Friday. Reach support by phone, email, or through the contact form linked throughout the RoverPass Owner Portal.
Support Issue Priorities & Timelines
| Priority | Definition | Time to Resolve |
|---|---|---|
| Priority 1 | Issues that result in the client’s inability to fulfill critical business functions (e.g., processing reservations, payments, rentals) with no reasonable work-around. | 1 Business Day |
| Priority 2 | Issues significantly impacting use of the system but not preventing core functions from being fulfilled. | 3 Business Days |
| Priority 3 | All other issues except Priority 4 (e.g., how-to questions, reporting / reconciliation issues). | 5 Business Days |
| Priority 4 | Issues that are not time-sensitive, or that may be undertaken as a customer service initiative outside the scope of this attachment. | None / Open-ended |
Service Level Agreement information may be updated by RoverPass from time to time. Contact RoverPass for Enterprise-level agreements.
Trusted by parks & campgrounds nationwide
RoverPass has saved us a tremendous amount of time and headache. The software is easy to use, nobody has ever had any issues booking. We don't have to touch anything!
I have benefited tremendously by using your platform. It has given me the freedom to leave the RV Park once in a while! Since we are open 24/7, 365, our old system made it almost impossible to leave… I'm so grateful for the reprieve from THAT!
I would highly recommend your services to anyone wanting to update their booking system or just make their lives so much easier! It has given me freedom that I would never have had before, and I am so grateful for your excellent customer service!
Sign up with RoverPass!!! Not a lot of companies go above and beyond to empower you. It's been a very smooth and positive experience all the way around.